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62 thoughts on “Technical Support”

  2. Julie I’m jumping on here real quick to answer both of your questions, seeing that they are very important ones 🙂

    The tech team informed me that we don’t have A B and C (the older program) under Week 1 anymore but added it all the extra material under Week 12. Week 12 with all it’s extras is exclusively available to online members. So click on week 12 and you will see all the extra material there including those extra videos that you referred to.

    Also, the forum is not currently available because of my further graduate studies in Counseling. I am unfortunately unable to manage the forum until I graduate for ethical and legal reasons (that my counseling studies requires), and also because the forum needs to be managed very carefully by a professional to make sure its a safe place for everyone.

    The program now cost $147 insted of $197 because we no longer have the forum.
    My goal for the future (and the reason that I study) is to add one-on-one online counseling to this website when I graduate in a couple of years. So you guys will be able to take advantage of everything that I add in the future because it is a lifetime membership.

    I apologize for the inconvenience. I have put up notices all over the website to warn ladies about this before they purchase the program. That said, please contact me directly via email if this is a big problem for you. I will be happy to discuss it further.

    Blessings,
    Heleen

  3. Hi Heleen,

    I am starting Day 1 today with the hope that this 12 week program will address some of my eating issues. I am wondering if it would be possible to not have background music. I am finding it very distracting from what you are say. Could this be considered? God bless you.

    Karen

  4. Hi Karen
    Thank you for the input. We actually also thought that the background music in Week 1 was distracting, and therefore recorded the rest of the series without music. We will probably at one point redo Week 1. Hope this is helpful to you:)
    Heleen

  5. In the past, I downloaded & printed the content of weeks 1 & 2 but now that I would like to print out week 3-12, I can’t find a way to access those files. Am I simply missing the path to do this?

    I’d like to download the pages for the Online Program so I can do my daily work without an internet connection/computer…removing it from the computer helps me say no to the distractions of technology/the internet and truly stop, wait, listen & obey. Can you help me?

  6. Hi K
    Our technical team did some upgrades to the website over the weekend. It may be that you’ve tried to access it when they were busy with the updates. I’ve looked at weeks 3-12 and the .pdf download link for the pages works fine on my end. Please try again and let me know if you are still having trouble with this, so we can keep trouble shooting for you.
    Heleen

  7. About the forum. When is there an expected time frame for when the forums are up and going again please? It just gives the reason why but doesn’t say when?

  8. Thank you for your question. I’m afraid we can not put a time frame on this, because we are not sure how the new format of the website will look like once we bring online counseling to this site. However, I estimate that all of this will take at least a couple of years.
    Heleen

  9. For some reason when I click in the weeks tabs, nothing happens. Is the site down for maintenance? Thanks! 🙂

  10. Hi Ginger
    No the site is not under construction and I just checked and all the weeks are working. That said, it can be a bit tricky if you have not been on here for a while. You can not click on the actual week 1, week 2 etc. You have to click on the bigger drop-down menu that opens up below the weeks. For example: Click on Week1-Day1 or Week1-Day2 etc.

    Hope this makes sense.
    Please let me know if you are still having problems so we can continue to problem solve.
    Heleen

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